A rival distributor quoted 11% less. Hannah from Torvana has looked after you for six years, runs your vending machines, and is a little hurt you went shopping. This time you hold the leverage. Use it without wasting it.
Today: warm, chatty, slightly hurt, and very curious about what that other quote really includes.
Get at least 5% on high-runners. You may offer the third plant’s spend and a two-year agreement. Do not lose the vending service.
You used the quote credibly, compared like for like, and turned your leverage into a real reduction instead of a token gesture.
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